Refund policy
30-Day Risk-Free Guarantee
We want you to be satisfied with your purchase.
RETURN PERIOD
You may return your item within 30 days of receiving your order.
ELIGIBILITY
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- Proof of purchase is required
NON-RETURNABLE ITEMS
Certain items cannot be returned, including:
- Personal care products (for hygiene reasons)
- Items marked as final sale
REFUNDS
Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.
SHIPPING COSTS
Shipping fees are non-refundable.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund.
LATE OR MISSING REFUNDS
If you have not received your refund, please check with your bank or payment provider first.
CONTACT
For return requests, please contact us via our website or email support@[yourdomain].com